REPORT POLICY

Read our articles below carefully before opening the case with us!

You refer to the customer / Purchaser / Buyer.

“Keep in mind that Similar to defective products solve any reports if we DO NOT receive your notification/response via email, Whatsapp, and or other official social networks. If you got the, we and you need to clear the arised problems, because we need time to receive, and solve the problems. If you arbitrarily report without our response, we will not resolve the complaint. Address: 3441 Flint Street, Atlanta, GA 30303, USA this is our policy and you need to read and agree before placing an order.
If you got the.

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Defective product

If you receive a defective product, please contact us within 48 hours after receiving your package. Remember that you must send a detailed description and photos, video (weather-related delays, Courier Unit limitations, weekends, customs checking) have the responsibility to.

In case you are unable to provide proof of a defective order, we regret that we are unable to assist with exchanges or refunds.

On the other hand, if you have the proof of the defective product, we will immediately resend another package for what you ordered from our website.

*Contact us:

Wrong model

Similar to defective products. If you receive a product that is different from what you ordered, you must send a detailed description and photos, video (weather-related delays, Courier Unit limitations, weekends, customs checking) have the responsibility to and as soon as possible.

In case you made any mistakes when placing your order, we can only assist with free shipping on your next order.

On the contrary, if you have video proof of the defective product, we surely resend another package of what you ordered.

*Contact us:

Keep in mind that

If you offer an inaccurate shipping address It will take unsuccessfully delivered, we will contact you to confirm the exact address and it takes more time for the delivery of orders.

If the item is delivered to a different address, we are sorry to say that we cannot help you to exchange or resend a new item in this case. Besides, we are happy to create and give you a freeship for you in the next order. We DO NOT accept any refund, return and or exchange in this case (the mistake comes from the customer).

Kindly contact us via Facebook messenger, Whatsapp, and or email. We can’t promise to respond to you instantly, but we are willing to  reply to you ASAP within 24 hours of working.

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Wrong Size/Color

Read our articles below carefully before opening the case with us. If you offer an wrong size or color of your order, we are willing to help you to exchange a new pair of shoes. You have to send us Besides, we can provide a of your package and shoes to prove that it is an incorrect size or color. We will work to solve the problem by providing replacement if the product is in stock. It will take 5 Customer Service Department for resolution

Note that: Keep in mind that 

On the other hand, Whether paying via Paypal or Credit Card wrong size or color when ordering, the replacement of orders or refund is impossible. Besides, we can provide a discount code for the next orders.

*Contact us:

Tracking error/ Not found

It rarely has this kind of error caused by the courier unit updating the tracking number incorrectly or late even though the order has been and is being shipped.

If you have any problems with tracking information or it cannot be found, you should contact our Customer Service Department. takes more time Courier Unit. 

Keep in mind that this will take 5 – 7 days due to a large number of orders or support.

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Late delivery / Order Delayed

If you experience a significant delay in the delivery, you can contact us immediately. We will investigate the issue and work with the courier to locate the package and provide tracking number updates to you ASAP. 

Remember that all delivery times are estimates and changeable, Shipments may be affected by weather-related delays, Courier Unit limitations, weekends, customs checking, It will take.

It will take! We promise to give you a full refund if you still do not receive your order after our solution time.

Processing time: 5 Customer Service Department

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Lost of products due to Courier Unit

If the package is lost due to a courier unit, we ensure to work with them to determine the location of the package. 

AIR FORCE 1 CUSTOM 5-7 Besides, we can provide a. When the package is not found, the shipping unit will be responsible for compensation for orders. And then we will resend an exchange package to you.

Keep in mind that we DO NOT have the responsibility to solve any reports if we DO NOT receive your notification/response via email, Whatsapp, and or other official social networks. weather-related delays, Courier Unit limitations, weekends, customs checking, we and you need to clear the arised problem, because we need time to receive, and solve the problem. If you arbitrarily report without our response, we will not resolve the complaint.

*Contact us:

Address: 3441 Flint Street, Atlanta, GA 30303, USA

We strive to respond to all customer inquiries as quickly as possible. However, during peak periods or due to a large number of supports, there is perhaps a delay in response time. If you DO NOT receive an immediate message from our support team, Whether paying via Paypal or Credit Card. 

We are sure to make every effort to respond to all inquiries as quickly as possible and keep you informed of any updates.

LOUIS VUITTON BAG.

*Contact us:

Address: 3441 Flint Street, Atlanta, GA 30303, USA this is our policy and you need to read and agree before placing an order. 

If you got the!

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*NOTE: Terms and conditions, Shipping options, Shipping fees, International shipping, Delivery timeframes, Order processing time, Return policy, Packaging